Introduction
This Privacy Policy explains how the Cook Islands Driver Licensing System collects, uses, stores, and protects your personal information when you use this website and related services.
We are committed to protecting your privacy and handling your information in accordance with applicable privacy laws and government requirements.
The Cook Islands Police Service (CIPS) is responsible for the personal information collected through this portal. Information collected — including your name, date of birth, contact details, identity documents, and payment records — is used solely for the purpose of processing your driver licence application. This information is held securely and shared only with CIPS internal systems as required to assess and administer your application. It will not be used for any other purpose or disclosed to third parties outside of this process. Under the Official Information Act 2008, you have the right to request access to, or correction of, personal information held about you by CIPS. To exercise this right or for any privacy-related enquiries, contact the Cook Islands Police Service at Ara Tapu, Avarua, Cook Islands, or by phone on +682 22 499 , or by email at
finance@police.gov.ck.
Information We Collect
We may collect personal information including:
- Full name
- Date of birth
- Contact details
- Address information
- Identification documents
- Driver licence information
- Payment and transaction details
- Application and booking history
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage analytics
How We Use Your Information
Your information may be used to:
- Process licence applications
- Manage bookings and appointments
- Verify identity and eligibility
- Process payments
- Communicate important updates
- Improve website functionality and services
- Maintain records required by law